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Important information

Our first priority is the health and wellbeing of our customers, retailers and staff. In line with the latest government advice, we have a social distancing etiquette in place in-centre. Please click here for details. Thank you for your consideration, patience and understanding in helping to keep us all safe.


Social distancing etiquette

Social distancing etiquette

The health and wellbeing of our customers and staff is our highest priority. In these times of social distancing, we may not always be able to let visitors into the centre and stores immediately so please do observe the signage and bear with us.

When in-centre, we ask if you could follow our social distancing etiquette:

  • Keep a safe distance from others & follow in-centre guidance
  • Keep left wherever possible
  • Avoid shopping in groups
  • Don’t stop on the malls
  • Cross the mall responsibly

We would like to remind customers that the use of face coverings is mandatory whilst in Southgate Mall and all of our shops. This is to protect yourself and others. We appreciate that not everybody is able to wear a face covering and will be sympathetic and understanding in these circumstances.

Be Considerate. Be Patient. Be Safe.

Know When We Know


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